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Do I Have to Wear a Mask in the Establishment?
Masks are not required, but you are welcome to wear one.

Is Your Establishment 21 And Over?
All of our shows are 21 and older unless the minor is accompanied by an adult.

What If I Cannot Make the Show? 
 If you are not able to attend last-minute, please contact the box office so we can accommodate people who would like to come to the show but did not get tickets on time. We cannot offer refunds, but we appreciate your consideration so we don’t have people waiting to get in.
What If I Want to Transfer My Tickets to Another Person?
If you give away or sell your tickets, please e-mail to notify the box office that you need the name on the ticket order changed. Only the name on the entire order can be changed, so if you are splitting up the order between multiple people please send each ticket holder the E-ticket that they will be using and tell them to pick the tickets up under your name.

Can I Come Tour The Opera House?
Our normal operating hours are Monday through Friday, 9 a.m.- 5 p.m., but please reach out to Executive Director Ronnie Palamar at ext. 1 to schedule a time to tour the building just in case. Due to our small staff and the multiple events we all work, sometimes we have more limited operating hours.

We don’t offer official tours of the Opera House onsite, but the Sheridan Opera House is part of the historic walking tour through the Telluride Historical Museum. Our staff is also happy to show you around if we have time. In general the theater is open to the public to view during our office hours. However, we often have private rentals or rehearsals, so we kindly ask that you poke your head in to the our office on the third floor to make sure it’s ok before entering the theater. If you are leading a tour group, please double check with us that the theater is available in advance, as groups entering the building can be especially disruptive during play rehearsals or if we have a private event.

Can I Smoke My Vape Pen In The Opera House?
Smoking of any kind, including vape pens, is strictly prohibited because of the historic nature of our building and enjoyment of fellow guests. All guests receive re-entry for Sheridan Arts Foundation-produced events so you can easily take a smoke break outside on our patio.

Are You Affiliated With The New Sheridan Hotel & Bar?
We are a completely separate entity than the New Sheridan Hotel & Bar. The Sheridan Arts Foundations is the non-profit organization that owns and operates the historic Sheridan Opera House, while the New Sheridan Hotel & Bar and Chop House are a for-profit organization. While we are not affiliated, going to dinner at the Chop House, coming to a show at the Opera House, and then staying at the New Sheridan Hotel is an ideal way to experience Telluride!

Do You Serve Liquor At The Sheridan Opera House?
Our SHOW Bar, located on the first floor of the building, and SideSHOW Bar, on the second floor, provide high-end liquor service for all of our shows. For smaller rentals, a renter may choose to not serve liquor or just have the smaller SideSHOW Bar open.

Do You Have An Elevator?
No, the historic nature of our building means adding an elevator is beyond the budget of our non-profit organization at this time. We are happy to assist guests with disabilities with any accessibility question including getting up the stairs to the second floor of the building (which is the main floor of the theater) for any event. Please give our Accessibility Coordinator, Josh Laydon, a call at 970.728.6363 ext. 5 in advance. We have an elevator to get guests down the three stairs from the main entrance into the first floor SHOW Bar.

How Can I Get Involved In The Sheridan Arts Foundation?
Thank you for your interest! We have several volunteer opportunities throughout the year. In the winter, we always need ushers in the balcony during concerts. In the summer, we need help with our Wild West Fest during the first week of June and our Telluride Plein Air during the first week of July. Feel free to contact Ronnie at 970.728.6363 ext. 1 to inquire more.

Are You Currently Hiring?
We have no openings at this time.

Where can I find information about your ticketing polices, transfers & refunds?
Please see our Ticketing Policy page for more information.

Who do I contact with questions or for more information?
Please see our Staff & Contact page